Ben & Jerry’s

About This Project

Using InfinityQS by Sage Clarity, Ben & Jerry’s used real-time Statistical Process Control (SPC) to streamline their quality control procedures.

The ice cream manufacturer was looking for a fast and reliable way to collect and analyze the vital quality data of their product as it was coming off production lines. Ben & Jerry’s was measuring, monitoring and controlling four main product attributes – weight, volume, air addition and add-in amounts.

The paper-based system they had previously been using to track this data was proving to be cumbersome for operators and data administrators. Using a paper and pencil, operators would take individual readings and calculate an average of those readings to plot on a chart. Quality Assurance personnel would then perform manual calculations to compute trending and reporting.

Learn how Ben & Jerry’s used Sage Clarity quality management software to streamline their quality control procedures.

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Case Studies
qms, quality control, quality management software